Legal Information and Privacy

Privacy statement pursuant to art. 13 of Regulation (EU) 2016/697 of the European Parliament and Council of 27 April 2016
(hereinafter also "GDPR" or General Data Protection Regulation) concerning the processing of personal data
The undersigned Company informs you that from 25 May 2018 Regulation (EU) 2016/697 has been implemented, which establishes the rules concerning the protection of individuals with regard to personal data processing. The GDPR aims, in particular, to protect the fundamental rights and freedoms of individuals, with reference to the protection of personal data.
This information is therefore issued pursuant to art. 13 of the GDPR.

Who is responsible for data management and who can I contact?
The Data Controller is FHP di R. Freudenberg s.a.s. with headquarters in Milano (MI), Via dei Valtorta 48, e-mail:
The Data Protection Officer is Dr. Christian Wolff, c/o EDV Sachverständigenbüro, Hubert-Meisel-Str.54, 76698 Ubstadt-Weiher, Germany, e-mail:

What data are processed and what sources do they come from?
On the "Contact" page of this site you can request commercial information by filling in the relevant electronic form.
Once the contact procedure has been activated, our company will process your personal data which may include your name and surname, country, address, e-mail address and telephone number and all other information concerning you that will be requested or communicated during the contact itself.
The communication of personal data relating to a minor must be carried out by a parent or by an official guardian.

For what purposes and on what legal basis are my data processed?
We process your personal data in order to respond to requests for commercial information that you send us through this site in the "Contact" section.
The processing of your personal data is based on your consent.
In particular, personal data are processed in the following procedures:

  • visiting this website
  • filling in the "Contact" form
Is the provision of my personal data mandatory or optional? What are the consequences if I do not confer them?
The provision of your personal data is optional but it is necessary for our company to pursue the purposes set out above.
Consequently, any refusal to provide, in whole or in part, your personal data may mean it is impossible for the undersigned to process the request for commercial information, as well as to satisfy the related legal obligations.

How will my data be processed?

The data processing will be mainly carried out with the aid of electronic or automated tools, according to the methods and with suitable means to guarantee the security and confidentiality of the data, in compliance with the provisions of the GDPR. In particular, all technical, IT, organizational, logistic and procedural security measures will be taken, so that the minimum level of data protection required by law is ensured, allowing access to the persons assigned for processing by each Controller or manager appointed by the controllers.
The data will also be managed and protected in environments whose access is under constant control.
However, FHP di R. Freudenberg s.a.s. cannot guarantee its users that the measures taken for site security and the transmission of data and information on the site are able to limit or exclude any risk of unauthorized access or loss of data by devices pertaining to the user. For this reason, we suggest that you ensure that your computer is equipped with appropriate software for the protection of data transmission online (for example, updated antivirus) and that your Internet provider adopts appropriate measures for the security of data transmission online.

Who are the recipients of my data?
Within our company and the group of companies we belong to (the Freudenberg Group), your data are only processed by people who perform business functions and/or employees who need them to fulfil our contractual, legal and regulatory obligations, or to safeguard our legitimate interests.
In addition, we communicate your data to other parties such as IT services and providers for the provision of hosting services.
All data processing subjects are obliged by contract to process your personal data only and exclusively in connection with the service relationship that binds them to our company, and according to the legislation on personal data protection.

How long will my data be stored?
We keep your personal data only for the time necessary to pursue the aforementioned purposes. Then they are deleted within a period of 6 months, without prejudice to any specific legal obligations regarding the conservation of documentation for public security purposes.

What are my rights in relation to the processed data?
As an interested party you are the owner of the rights provided for in articles 15, 16, 17, 18, 20 and 21 of the GDPR, where applicable.
In particular, you are entitled to obtain from the Data Controller confirmation that your personal data is being processed and, in this case, obtain access to your personal data and a copy of the personal data being processed ("Right of access", Article 15 of the GDPR); obtain from the Data Controller the correction of inaccurate personal data concerning you without undue delay.
Taking into account the purposes of the processing, you have the right to obtain the integration of incomplete personal data, also by providing an additional declaration ("Right of rectification", Article 16 of the GDPR); obtain from the Data Controller the cancellation of personal data concerning you without undue delay for one of the reasons provided for by art. 17 of the GDPR ("Right to cancellation"); to obtain from the Data Controller the limitation of processing in the case of one of the hypotheses provided for by art. 18 of the GDPR ("Right to limit the processing"); to receive in a commonly used and structured format, readable by an automatic device, a copy of the personal data concerning you provided to the Data Controller and have the right to transmit such data to another data controller, without impediments, always by the Data Controller to whom they were provided ("Data portability right", Article 20 of the GDPR); to oppose at any time, for reasons connected with your particular situation, the processing of your personal data pursuant to Article 6 (1) (e) or (f) of the GDPR.
These rights may be exercised upon request to the Data Controller by means of the postal service and e-mail at the addresses indicated above.
Furthermore, if you believe that the processing that concerns you is in breach of the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State where you normally reside, work or the place where the alleged violation occurred, without prejudice to any other administrative or judicial appeal ("Right to lodge a complaint with the supervisory authority", Article 77 of the GDPR).
For the Italian State the supervisory authority is the Guarantor for the protection of personal data (hereinafter "Guarantor"), established by law n. 675 of December 31, 1996, (

How secure are my data?
We use cutting-edge technologies to properly protect your data. Our employees, subcontractors and business partners are obliged to adhere to our information security guidelines and are regularly checked.

In some cases we store information, so-called "cookies", on your computers in order to offer certain services or to better understand your preferences and to optimize our site. Cookies are small text files that often contain a single identifier and are saved on your disk via a webserver. Cookies contain information that can be read later by the webserver that stored them. They often consist of a series of characters and numbers and sometimes additional information that uniquely identify your computer. Some cookies are only stored for the duration of the visit to our website - the "session cookies". Others, more long-lasting, may remain on your computer after your visit to our website and our site will access them every time you visit it – the "identification cookies". Some cookies that are stored during your visit to our website can be read and processed by other companies. You can control cookies from this site by changing the web browser settings to not accept cookies at all, to accept them only on request and to delete them when you close your browser work session. Please note that the use of some services may be limited and that some sessions of the site will work properly only through the use of cookies. Find more information regarding the cookies used on our website under: Cookie List (PDF).

1) FHP di R. Freudenberg s.a.s.., owner of the Gimi brand, produces and distributes its products in compliance with current legislation. More specifically, with reference to product guarantee rights for consumers resident in Europe, the company operates in accordance with European Union directive 1999/44/CE, reflected by the respective Consumer Codes in each member state.

2) The guarantee of legal conformity protects the consumer should he/she purchase a product that has a defect in its design or manufacture, affecting either its functioning or its ability to match the claims made on its packaging or makes it unfit for its intended use.

3) This guarantee lasts for two years from the purchase date, with the consumer being obliged to provide evidence of the purchase by presenting proof of sale (e.g. a sales receipt) and to report the defect within two months of it arising.

4) The consumer must contact the seller of the product directly, who will then take back the defective product in order to ascertain its non-conformity. Should the defect be confirmed, the seller will then repair the product or replace it within a reasonable period of time and without disadvantaging the consumer. Should it not be possible to repair the product or an identical, replacement product is no longer available, then it will be replaced with another product of the same value. Alternatively, the consumer may request that the seller reimburse the value of the product purchased at the point of sale.

5) The right to exercise the guarantee is excluded in the case that the defect or damage to the product has been caused by non-compliant use, different from standard usage or normal wear and tear, or in the case that unauthorized persons have carried out repairs, interventions or alterations.

6) As a result, the producer shall accept no responsibility for any direct or indirect damages caused to persons, things or animals as a result of the instructions and limitations provided in the sales packaging or on the product’s label, where present, not being followed.

7) The online sale of Gimi products to the end consumer, through internet channels, is disciplined by specific provisions contained in the Consumer Code, aimed at protecting consumers both with reference to their right to withdrawal and their product guarantee right. In this case, the consumer complaint should be addressed to the customer service section of the website used to purchase the product.

8) The guarantee on Gimi products is valid for all European Union countries. The same guarantee is also applicable for countries outside the European Union, unless there are national regulations that override it within the single country.

For further information or clarifications, please contact Gimi’s customer service department, at the address:

The website (the “Site”) is exclusive property of FHP di R. Freudenberg s.a.s. and was created for information, communication and entertainment purposes.

The GIMI brand together with the product brands included in the Site’s web pages (including their relative logos) and all other related distinctive wordmark and figurative features and slogans (the “Gimi Brands”) are exclusive property of FHP di R. Freudenberg s.a.s.; any use or reproduction of the Gimi Brands for any reason and with whatever means is expressly and strictly forbidden and will be pursued by FHP in accordance with the law.

Third party brands, logos and characters reproduced on the Site are of exclusive property of their respective owners, who have authorized their use: any reproduction is forbidden.

The web pages forming the Site and its contents (including, by way of example but not limited to: text, images, graphics and sounds), are protected by copyright belonging to FHP di R. Freudenberg s.a.s. or include material whose use has been duly authorized; it is therefore forbidden to reproduce, duplicate, publish or transmit (all or part of) the web pages in any form and with any means. No reproduction of the Site or of its parts may be sold or distributed for commercial purposes.

Downloading material from the Site is only permitted when expressly authorised by specific statements included in the web pages; said authorization exclusively refers to personal and not commercial use of the downloaded material, any other use of the material remains strictly forbidden. None of the Site’s content may be interpreted as an explicit or implicit license for third party use of Gimi Brand, or of the texts, images, graphics, sounds or any other element protected under copyright, as described in the previous paragraphs.

FHP di R. Freudenberg s.a.s. operates with the greatest diligence possible when selecting and updating the Site’s contents; in any case, FHP shall not be held responsible should the information included in the website be incomplete or contain errors of any kind.

FHP shall also accept no responsibility for any damages potentially caused to Users and their property following access to the Site, impossibility to access the Site or downloading material from the Site, where allowed, including damages to IT equipment belonging to the User caused by viruses.

Information contained in this site are provided in good faith and FHP considers them to be accurate. Under no circumstances shall FHPbe held responsible for any direct or indirect damage caused by the use of this site.

Information contained in this site may be technically incorrect or include typographical errors. Information may be amended or updated without any prior warning. FHP di R. Freudenberg s.a.s. may also improve, change or eliminate certain sections of this site, without prior warning.

FHP di R. Freudenberg s.a.s. has undertaken every precaution necessary to avoid the publication on the web site of content describing or representing scenes or situations of physical or psychological violence or which may, according to the users of, be considered harmful to civil convictions, human rights and dignity of people, in all of its forms and expressions.

In any case, FHP does not guarantee that the web site content is appropriate or legal in other countries outside of Italy.

Should said content be considered illegitimate or illegal in these countries, you are kindly requested not to access our website and, should you decide to access it nonetheless, you are hereby informed that, however you decide to use the services provided by, you will be doing so under your exclusive and personal responsibility.

Furthermore, FHP di R. Freudenberg s.a.s. cannot guarantee its users that the web site shall operate in perfect continuity, without interruptions and without any errors or malfunctioning caused by internet connections.

All material sent to, for example via e-mail or through the World Wide Web, will be considered non confidential in nature.

FHP di R. Freudenberg s.a.s. shall not be under any obligation whatsoever with regard to said material and will be free to reproduce it, use it, disclose it, show it, transform it, use it for other work and distribute it to third parties, without any limitations.

Furthermore, FHP shall be free to use all ideas, concepts and know-how and technical knowledge contained in said material, for whatever purpose, including but not limited to, the development, production and sale of products using said material.

Whoever sends material guarantees that it is publishable and accepts that FHP di R. Freudenberg s.a.s. shall be indemnified against any third party action in relation to said material.